Troubleshooting

Rocketbook App Issues

• I Just Logged In On A New Phone, Where Are My Scans?
• Scans Not Bundling Properly
• Troubles with Smart Titles
• Why Doesn't Transcription Work with Beacons Scans?

Scanning Issues

• Pages Not Scanning
• Scan Sending to Incorrect Destination(s)
• How to Send Scan Feedback
• Which Rocketbook Pages Support OCR Transcription?
• Beacons Are Too Large For My Surface
• Beacons Are Too Small For My Surface

Symbol Preset Issues

• Evernote Sign In Issues
• Google Drive Connectivity
• iMessage Not Showing Contacts

Account Issues

• Trouble Logging In

Rocketbook Notebook Issues

• Wrong Ink in Your Rocketbook Notebook
• Where Is My Pen?
• How to Bring Back Ink that Disappeared
• Beacons Are Not Sticking to My Surface
• How to Use the Pilot FriXion Clicker Pen
• How to Get Your Pilot FriXion Pen Writing Properly