For non-US orders made on getrocketbook.com, there may be additional brokerage fees or surcharges as part of the customs and tax process. In addition, your government may charge you for receiving goods from the U.S depending on their policies.
Please review your country’s import laws and fees before placing your order as we cannot cover these additional fees or provide inaccurate customs forms to avoid them. We also cannot issue a refund for shipments that are lost, abandoned or refused due to unpaid local taxes/duties.
Please be aware that orders can be delayed due to verification or time of the order being placed and may be delivered in separate shipments.
For additional questions or assistance, please email us at email@example.com.