After your order has been packaged and sent out, you'll receive an email containing shipping confirmation and a tracking number. All US orders are shipped via USPS, your confirmation email will link directly to the USPS tracking portal, but you can also enter your tracking number here.
Unfortunately, we do not have control over the USPS shipping times, so you may experience delays due to COVID-19 and holiday seasonality. While we can’t control the USPS’s delivery time, we can assure you that we are doing everything we can. Head here for more information on USPS shipment tracking.
Shipments to Canada go through DHL, please take the tracking number from your order shipped email and check the status here.
For additional questions or assistance, please email us at hello@getrocketbook.com
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