Orders placed on GetRocketbook.com are typically processed within 2-3 business days, however it may take a bit longer than that, depending on current order volumes. For the most up to date information on shipping status and processing times, be sure to check the shipping page on getrocketbook.com.
This does not, however, necessarily mean that your order will ship in 2-3 business days. After we process your package, it is sent to the USPS for shipping. Unfortunately, we do not have control over the USPS shipping times, so you may experience delays due to COVID-19 and holiday seasonality. While we can’t control the USPS’s delivery time, we can assure you that we are doing everything we can.
After your order has been packaged and sent out, you'll receive an email containing shipping confirmation and a tracking number. All US orders are shipped via USPS, your confirmation email will link directly to the USPS tracking portal, but you can also enter your tracking number here.
For the most up to date information on the USPS, please visit their site here.
For additional questions or assistance, please email us at firstname.lastname@example.org