Orders placed on GetRocketbook.com are typically processed within 3-4 business days, however it may take a bit longer than that, depending on current order volumes. For the most up to date information on shipping status and processing times, be sure to check the shipping page on getrocketbook.com.
This does not, however, necessarily mean that your order will ship in 3-4 business days. After we process your package, it is sent to the USPS for shipping. Unfortunately, we do not have control over the USPS shipping times, so you may experience delays due to COVID-19 and holiday seasonality. While we can’t control the USPS’s delivery time, we can assure you that we are doing everything we can.
For the most up to date information on the USPS, please visit their site here: https://bit.ly/2YsGSAz
Shipments to Canada go through DHL, please take the tracking number from your order shipped email and check the status here.
For additional questions or assistance, please email us at email@example.com